Seven Stones Massage and Wellness
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Seven Stones Massage and Wellness

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Cancellation Policy

If you are sick

Please call 262-685-7595 to cancel/reschedule your appointment if you have any sick symptoms, (including flu, Covid or gastrointestinal).  Please give a minimum of a 24 hour notice when able

If Aimee is sick

Aimee will call you to cancel/reschedule your appointment if she has any sick symptoms, and she will give you a minimum of a 24 hour notice when able

Other cancellations

Life happens to all of us, many times at the last minute. Should you need to cancel last minute, please call or text 262-685-7595, don't leave Aimee hanging!  She is very understanding and will make every attempt to reschedule your cancellation, within the current booking schedule and availability. 


The rare last minute cancellation is understandable, however should you have repeated last minute cancellations Aimee reserves the right to request payment up front for future bookings. 


Should Aimee need to call to cancel your appointment on a short notice (within 24 hours of your session), a $15 discount will be applied to your rescheduled appointment.

Covid policy

Vaccination

Seven Stones will adhere to any State or Federal mandates if applicable. You will not be asked about your vaccination status. Aimee will simply ask that you call to reschedule your appointment ASAP if you have any sick symptoms OR if you have a symptomatic Covid positive member of your family (in the same household).  If you are unsure of whether or not to cancel, please call to discuss, as each situation is different. Also, please review the above cancellation policies.

Masks

Seven Stones does not require masks, however Aimee will wear a mask for the duration of your session upon request. Seven Stones will adhere to Ozaukee County and/or Wisconsin State mandates should they occur

Sanitizing

Sheets and face cradle covers are changed after every massage and a freshly washed set of linens is put on the table. Ample time is allotted between each session in order to sanitize all surfaces prior to your arrival. Aimee will wash her hands outside the room prior to your session, and then utilize hand sanitizer prior to initiating your massage. 

If you have any sick symptoms

Please see "Cancellation Policy" above

If Aimee has any sick symptoms

Please see "Cancellation Policy" above

If you or someone close to you has tested positive for Covid

I will adhere to the current CDC guidelines for quarantines, please refer to them here

https://www.cdc.gov/coronavirus/2019-ncov/your-health/quarantine-isolation.html


If you have questions, or are unsure of if you should keep your appointment, please call Aimee at 262-685-7595.

Have other questions?

Please feel free to call or email with questions regarding Covid policy and your massage

Miscellanous

Valuables

It is recommended to leave valuables in your vehicle, however you will be able to keep valuables in the massage room with you at all times.

Children

Children are not allowed to be in the room or any other area of Healing Hands Massage during your session. Please make appropriate arrangements for childcare around the time of your scheduled appointment so you can reap the most benefit from your massage!

What should you wear

Plan on comfortable clothes for further relaxation after your massage. Aimee uses an oil free cream for all massages, so no worry about staining or oils on your clothes should you come from work or have plans to tend to afterwards. 

Health History

You will be asked to complete a confidential health history form when you arrive at your first appointment. This confidential form will assist Aimee in providing you with the most appropriate massage based on your current state of health and medical history. 


Copyright © 2023 Seven Stones Massage and Wellness, LLC - All Rights Reserved.

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